PESITHO
Clean Cooking with renewable energy | E-cooking
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The ECOCA
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ECOCA East Africa
SUPPORT
SUPPORT
Technical Support for your ECOCA through QR-Code
The QR-Code on your cooking unit gives access to a variety of technical support options:
User Manual for Set-up
FAQ & technical support
Product information & component check
Recipes / cooking manuals
FAQ
Technical Questions, covering issues with:
errors
charging
spill
screen
TECHINCAL FAQ
Set-Up questions & getting started:
components check
placement
first use
SET-UP FAQ
Financial & Service questions:
contacts
capabilities
benefits
payment plans
SERVICE FAQ
Do’s & Dont’s
In the following link you find a pdf with a QuickStart Guide and different Do’s & Dont’s for using your ECOCA electric cookstove.
If you experience technical issues that can not be resolved on your own, please contact your local retailer or ECOCA technician.