Technical Support for your ECOCA through QR-Code 

The QR-Code on your cooking unit gives access to a variety of technical support options:

  1. User Manual for Set-up

  2. FAQ & technical support

  3. Product information & component check

  4. Recipes / cooking manuals


Technical Questions, covering issues with:

  • errors
  • charging
  • spill
  • screen

Set-Up questions & getting started:


  • components check
  • placement
  • first use

Financial & Service questions:

  • contacts
  • capabilities
  • benefits
  • payment plans

Do’s & Dont’s



In the following link you find a pdf with a QuickStart Guide and different Do’s & Dont’s for using your ECOCA electric cookstove.
If you experience technical issues that can not be resolved on your own, please contact your local retailer or ECOCA technician.